The Essential Guide to Training Global Audiences: Your Planning Resource of Useful Tips and Techniques (Essential Knowledge Resource) Review

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The Essential Guide to Training Global Audiences: Your Planning Resource of Useful Tips and Techniques (Essential Knowledge Resource) ReviewThis book captures the need to know info by country in a quick reference format. It is a "must have" for people who conduct learning events with global audiences. It is also a useful resource for anyone who is curious about the distinctions in learning from continent to continent or from country to country. The book includes tips on language, audiences, culture, delivery, preparation, technical requirements and some stories from the trenches! The authors pulled it together nicely. Good addition to a training library.The Essential Guide to Training Global Audiences: Your Planning Resource of Useful Tips and Techniques (Essential Knowledge Resource) OverviewThe Essential Guide to Training Global Audiences is a groundbreaking book that offers a much-needed guide for anyone who must design and deliver excellent learning experiences for people from a culture other than their own. The book is filled with proven guidelines for multicultural training, solid techniques for training international adult learners, and advice for the preparation of culturally sensitive presentations. The book represents material from more than 65 contributors who have made presentations for some of the leading organizations worldwide.

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Investigating Workplace Harassment: How to Be Fair, Thorough, and Legal (Practical HR Series) Review

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Investigating Workplace Harassment: How to Be Fair, Thorough, and Legal (Practical HR Series) ReviewAs a social worker I found that this book made an extremely valuable contribution to my understanding the issues around workplace harrassment. The book is written with clarity and sensitivity. Randi Blom, MSWInvestigating Workplace Harassment: How to Be Fair, Thorough, and Legal (Practical HR Series) OverviewDetailing specific, experienced-based techniques for conducting investigations of harassment based on gender, race, religion, national origin, age, or disability, this tutorial provides advice on every step of an investigation—planning, documenting, interviewing, weighing evidence, making a decision, and taking remedial action. General principles are illustrated with examples drawn from specific situations or lawsuits. Appendices include such information as a model harassment policy and a sample memo initiating investigation.

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